This Privacy Policy describes how Luminosh collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.luminosh.com. For purposes of this Privacy Policy, “you” and “your” mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You
Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information including your username, password, security questions and other information used for account security purposes.

  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services (“Usage Data“). To do this, we may use cookies, pixels and similar technologies (“Cookies“). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

  • Service providers who support our Site and Services, such as hosting providers, analytics providers, e-commerce plugins (e.g., WooCommerce) and other third-party vendors.

  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment and fulfill your orders.

  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.

How We Use Your Personal Information

  • Providing Products and Services. We use your personal information to provide the Services and perform our contract with you, including to process payments, fulfill orders, send notifications related to your account or purchases, create and manage your account, arrange for shipping, and facilitate returns or exchanges. Our payment processors and other service providers may process certain information on our behalf in accordance with their own policies.

  • Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message, or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

  • Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

  • Communicating with You and Service Improvement. We use your personal information to provide customer support and to improve the Services. This is in our legitimate interest to be responsive to you, provide effective services, and maintain our business relationship.

Cookies
Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services, and to enable certain features. We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some features or general functionality to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

Our website also recognizes the Global Privacy Control (GPC) signal, which enables you to opt out of certain uses or disclosures of your information. If you notify us of your preference through GPC, we will treat such signal as a valid request to opt out of sharing/targeted advertising for the associated browser or device, and, if we are able to associate the device sending the signal to an account, we will apply the opt-out request to the account as well. Other than the Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your web browser or device.

How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate business reasons, and other reasons subject to this Privacy Policy. Such circumstances may include:

  • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).

  • With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.

  • When you direct or request us, or otherwise consent, to disclose certain information to third parties (for example, to ship products or via social media widgets or login integrations).

  • With our affiliates or within our corporate group, in our legitimate interests to run a successful business.

  • In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations (including subpoenas or similar requests), to enforce terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.

Data We Have Disclosed in the Past 12 Months
We have disclosed categories of personal information (such as identifiers, commercial information, usage data, and certain technical data) to vendors and third parties who perform services on our behalf, business and marketing partners, and affiliates for the purposes described above.

We may have also “sold” or “shared” (as defined under applicable law) personal information for advertising and marketing activities as described in this Policy. Examples include sharing identifiers or usage data with business and marketing partners to deliver tailored advertising.

Third Party Websites and Links
Our Site may include links to third-party websites or platforms. If you follow links to sites not affiliated with us, you should review their privacy and security policies. We do not guarantee and are not responsible for the privacy or security practices of such sites, including the accuracy, completeness, or reliability of information found on them. Your interactions on third-party platforms are governed by those platforms’ terms and policies.

Children’s Data
The Services are not intended to be used by children, and we do not knowingly collect personal information about children. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information.

How long we retain your personal information depends on factors such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce contracts and policies.

Your Rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute and may apply only in certain circumstances:

  • Right to Access / Know: Request access to personal information we hold about you.

  • Right to Delete: Request deletion of personal information we maintain about you.

  • Right to Correct: Request correction of inaccurate personal information.

  • Right of Portability: Receive a copy of personal information and request its transfer to a third party in certain circumstances.

  • Restriction of Processing: Ask us to stop or restrict our processing of personal information.

  • Withdrawal of Consent: Where we rely on consent to process personal information, you may withdraw that consent.

  • Appeal: You may appeal our decision if we decline to process your request.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below. We will not discriminate against you for exercising these rights. We may need to collect information from you to verify your identity before responding to certain requests. You may designate an authorized agent to make requests on your behalf; we may require proof that the agent is authorized.

Complaints
If you have complaints about how we process your personal information, please contact us using the contact details below. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

International Users
We may transfer, store, and process your personal information outside the country where you live. Your personal information may be processed by staff and service providers in other countries. If we transfer your personal information out of jurisdictions such as the EU, we will rely on recognized transfer mechanisms (e.g., Standard Contractual Clauses) or other lawful transfer mechanisms where required.

Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:
Email: luminoshstore@gmail.com
Address: 1209 MOUNTAIN ROAD PLNE STE R, ALBUQUERQUE, NM 87110, US