shipping policy

At Luminosh, we’re committed to delivering your order quickly, safely, and transparently. Please review our updated shipping policy below.


Free Shipping

We proudly offer free standard shipping on all eligible U.S. orders — no hidden fees or additional charges at checkout.

Note: Certain remote areas or international destinations may not qualify for free shipping.


Shipping Locations

We currently ship worldwide, including all U.S. states and territories.
If we’re unable to deliver to your address due to carrier or regional restrictions, our support team will contact you to arrange an alternative shipping option.


Order Processing Time

All orders are processed within 1–3 business days after payment is confirmed.
You will receive a shipping confirmation email with a tracking link once your order has been dispatched.


Estimated Delivery Times

  • United States (Domestic): 5–7 business days

  • International Orders: 10–15 business days

Please note that delivery times may vary due to factors such as holidays, customs clearance, or carrier delays beyond our control.


Order Tracking

Once your order ships, you will receive a tracking number to monitor delivery progress.
Tracking updates may take 24–48 hours to appear after dispatch.


Undeliverable or Incorrect Addresses

Please double-check your shipping information before placing your order.
If a package is returned to us as undeliverable, our team will contact you to confirm an updated address.

Orders cannot be canceled once they are in transit.


Customer Support

For any questions about shipping, delivery status, or special requests, please contact our support team at:
📧 Luminoshstore@gmail.com
Our customer care representatives are happy to assist you.