shipping policy
Please note that throughout this policy, any references to shipping, delivery times, or order fulfillment apply only to physical products available in our store.
Digital products are available immediately after payment is completed, and instant access or download will be provided.
At Luminosh, we believe receiving your products — whether digital or physical — should feel effortless and reassuring. Our shipping process is crafted to be transparent, timely, and aligned with the calm, luxury-driven experience we offer.
Digital Product Delivery
Most Luminosh offerings are digital products, which means you’ll receive instant access — no waiting, no shipping fees, and no delays.
Instant email delivery
Secure download links
Access confirmed within minutes of purchase
If you don’t see your download email within a few minutes, please check your spam folder or contact our support team — we’re always happy to assist.
Physical Product Shipping (Limited Items Only)
For the small number of physical items still available in our store, we ensure they are shipped with the same care and attention you expect from Luminosh.
Free Standard Shipping
We proudly offer free standard shipping on eligible U.S. orders.
No hidden fees. No surprise charges at checkout.
Note: Certain remote regions or international destinations may not qualify for free shipping.
Shipping Locations
We ship worldwide for both digital and physical products.
However, if carriers place restrictions on your address, our support team will reach out to arrange an alternative solution.
Order Processing Times
Digital products: Delivered instantly after payment confirmation.
Physical products: Processed within 1–3 business days.
A confirmation email will be sent once your order is processed — including tracking details for physical shipments.
Estimated Delivery Times (Physical Items Only)
🇺🇸 United States: 5–7 business days
🌍 International: 10–15 business days
Delivery times may vary due to holidays, customs checks, or carrier delays outside our control.
Order Tracking
For physical shipments, your tracking number will be emailed to you as soon as your order leaves our warehouse.
Tracking updates may require 24–48 hours to appear.
Undeliverable or Incorrect Addresses
To ensure a smooth delivery experience, please double-check your shipping details before placing an order.
If a package is returned to us due to an incorrect or undeliverable address, we’ll contact you to confirm the correct one.
Please note:
📦 Orders cannot be canceled once they are in transit.
Need Help? We’re Here to Support You
If you have questions about digital delivery, tracking information, or any special shipping requests, our team is always ready to help.
At Luminosh, every step — from purchase to delivery — is designed to feel gentle, seamless, and beautifully simple. 🌸
Still have questions about shipping or delivery?
Visit our Contact Us page — our caring support team is always here to guide you with clarity and ease.
Your peace of mind is just one click away.





